RAUM SMILEEye Clinic
RAUM SMILEEye Clinic

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LINE Consultation@Instagram

Online Consultation

Our professional counselors are here to help

Online Consultation Request

Have a question? Submit your inquiry conveniently online. A professional counselor will contact you promptly.

Convenient Submission

Submit your consultation request online anytime, 24/7.

Prompt Response

A professional counselor will contact you within 24 hours (business days) of your submission.

Personalized Service

Receive tailored advice based on your symptoms and needs.

Consultation Request Form

WhatsApp Consultation

For urgent inquiries or immediate consultation, please contact us via WhatsApp.

Chat on WhatsApp

Weekdays 09:00~18:30 / Sat 09:00~15:00

Personal Information Handling

Information Collected: Name, phone number, email (optional), consultation details

Purpose of Collection: Processing and responding to online consultation requests

Retention Period: Destroyed immediately 3 months after consultation is completed

Third-Party Disclosure: Collected personal information will not be provided to any third party beyond the purpose of consultation.

You may decline the collection and use of your personal information. However, online consultation services will not be available without consent.

Consultation Guidelines

  • Online consultation does not replace a medical examination.
  • An in-person visit is recommended for accurate diagnosis.
  • For urgent symptoms, please visit the clinic immediately or call us.
  • Responses are provided within 24 hours on business days.
  • Requests submitted on weekends or holidays will be answered in order on the next business day.
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